Billing, Cancellation & Refunds
Understand billing cycles, cancellation, and refunds before you pay.
Design draft · pending legal reviewThe legal entity, official contact details, effective date, and specific policy parameters are pending confirmation.
Prices and charges
The website displays prices and account amounts in USD. Orders should clearly show the product, billing period, quantity, discounts, amount due, and funding source; do not merge account balance with referral commissions.
Renewal and cancellation
The current design relies on user-confirmed purchases and manual renewals and does not authorize recurring automatic charges by default. If automatic renewal is offered later, the frequency, amount or calculation method, and opt-out entry must be described separately.
Refunds and data
Before publishing, specify refund eligibility, application deadlines, fee calculations, refund destination, processing time, and how the VPS and its data are handled after cancellation. The application entry should link to the order and ticket, without hard-coding “no refunds under any circumstances” or an unconfirmed refund guarantee.